Insurance Claims & Process

If you're on this page, let's face it, you have probably filed an insurance claim or are about to, so let's guide you through the process.

The process can be one of the most important parts either before filing an insurance claim or even after, here are some important things to know first;

  • You ARE ALLOWED to use the contractor of YOUR CHOICE.
  • You DO NOT have to GET AN ESTIMATE for the initial cleanup.
  • You DO NOT have to accept the LOWEST BID.


Insurance companies will attempt to have you use their “preferred vendor”, this is not a good idea, the reason being, vendors are on a strict and restricted process that doesn’t look out for the customer, it protects the cost of the claim and this creates a number of issues for the customer. The vendors and insurance have a mutually beneficial agreement that only favors themselves.

Some of the issues are the fact that these vendors are not following the industry standards of the IICRC (Institute of Inspection, Cleaning and Restoration Certification). In addition to the standards, you will find areas NOT being sealed off, contents being damaged, materials left in place causing wet rot and mold all in the name of “saving money”. This is unacceptable, as we believe going above the standard is what is actually acceptable.

Don’t leave your life’s biggest investment to “chance and cost”, leave it to the professionals who go “ABOVE THE STANDARD”.

What is the difference between hiring Disaster Cleanup?

Well, YOU ARE the priority first and foremost, we advocate for you, let's just say, we speak insurance and that is a good thing, it leads to higher claim approvals, the proper documentation and a lot quicker and better results for your home or business.

Leading to the next step, having us handle it, we have the approval now, it’s time to start and we mean going above and beyond. Our staff is fully committed to your satisfaction with an office manager just a phone call or email away and backed by a full team of certified professional that will take care of your contents, seal off areas minimizing dust, dirt and debris (no one likes a messy home), the damage materials removed, we mean all of them, behind baseboards, drywall, cabinets, under the floors, in the crawlspace and more. Your property will be fully cleaned up and dried out.

Now that your disaster is cleaned up, we gather the estimates to send in for approval and our general contractors will work day in and day out gathering professional tradesmen quotes for each and every part of your home or business to get you back to “better than before” and let's face it, we don’t require the full payment until you are FULLY SATISFIED!

And lastly, your complaints are heard at Disaster Cleanup, the reason, we work for our customers, you trusted us and hired us! Google Reviews matter and anything below 5 Stars, JUST ISN’T GOOD ENOUGH!


  • Allstate logo
  • AutoOwners logo
  • FarmBureau logo
  • Farmers logo
  • LibertyMutual logo
  • Metlife logo
  • Safeco logo
  • StateFarm logo
  • Travelers logo
  • USAA logo


Streamlined Assistance for Your Peace of Mind

Drawing from years of experience in disaster recovery, we understand the complexity and stress of filing insurance claims. Our dedicated team is here to navigate you through the process.

records & support

Detailed Records for Maximum Claim Efficiency

At the heart of every successful claim is meticulous documentation. Leveraging our deep industry knowledge, we compile comprehensive reports detailing the extent of damage and necessary restoration efforts.


Working Hand in Hand with Your Insurer

Beyond the initial claim, our role extends to working with your insurance provider to oversee the recovery and restoration of your property. This collaboration gives you peace of mind as we continue the restoration.

What Do I Do After a Disaster?

It is important to act immediately. Get a free inspection and quote, take action, and lean on the professionals. Our staff is ready to help 24/7.

Why Disaster Cleanup?

We are always ready and we understand what you may be going through in such a stressful time. We will take care of every thing from start to finish.


The benefits of hiring Disaster Cleanup, will for sure undoubtedly outweigh the disadvantages, we are ready for your call, for your questions and to schedule your appointment today.

Office Location

Disaster Cleanup
5332 N Sawyer Ave. STE 120,
Garden City, Idaho 83714


Phone: 208-994-8334
Emergency: 208-999-2353

Copyright 2024 by Disaster Cleanup | Web Design by WebMarkets®