Meet Ali, Office Manager
Often the voice customers hear first.
Ali with Disaster Cleanup
Ali runs the front office at Disaster Cleanup, the veteran-owned restoration company in Garden City, Idaho. She keeps communication, scheduling and paperwork moving — including helping customers through the insurance process — so families and businesses always know what is happening next.
Ali's Story
I got into disaster cleanup because of my husband, who started the company in 2015. His talent, skill, and passion for the work inspired me. He's incredibly intelligent, and I wanted to be a part of something he believed in so strongly.
My own strengths lie in my people skills—I love connecting with others and assisting them through the often-challenging claims process. Being able to support people during difficult times is incredibly fulfilling for me, and I'm grateful to be able to do so in this role, working alongside him.
What Ali Does for Our Customers
- Runs the front office and is often the voice customers hear first.
- Keeps communication, scheduling and paperwork moving.
- Helps customers through the often-challenging insurance claims process.
- Makes sure families and businesses always know what is happening next.
- Leads the office team and stays involved in customer satisfaction alongside Shane.
What to Expect When You Call
Ali and the office team keep every project organized from the first call. Here is what customers can count on from Disaster Cleanup.
A live answer
A live answer on the phone, 24/7, and an honest arrival time.
Help with your claim
Help documenting your insurance claim, with payment able to wait until the claim closes.
A clear plan
A free inspection and a plain-language explanation of the damage and the plan.
Fast arrival
Technicians on site typically within 1–2 hours for emergencies.
Work done right
Work backed by a 1-year warranty.
Life Outside the Office
Family, Dogs and the Outdoors
When I’m not managing the office, I enjoy taking care of our three kids and three dogs. I have a deep love for the outdoors and enjoy camping, boating, riding bikes, cleaning, and planting. It's where I find peace and recharge for the challenges ahead.
Get to Know Disaster Cleanup
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Frequently Asked Questions
What does Ali do at Disaster Cleanup?
Ali is the Office Manager. She runs the front office and keeps communication, scheduling and paperwork moving, so customers always know what is happening next.
Can Ali help with my insurance claim?
Yes. Ali helps customers through the insurance process, and Disaster Cleanup helps document your claim, with payment able to wait until the claim closes.
How did Ali get started in disaster cleanup?
Ali joined the business because of her husband, who started the company in 2015. She wanted to be part of something he believed in so strongly.
How do I reach Ali and the office?
Call (208) 999-2353. A live member of our team answers 24 hours a day, 7 days a week, or you can contact our office online.
Talk to Ali and Our Office
Get immediate help, learn more about Disaster Cleanup or meet the rest of our team.