Boise and the Treasure ValleyBurst Pipe Cleanup

Signs a Pipe Has Burst

Some breaks are obvious. Others happen inside a wall, under a floor or in a crawl space and only show up as a smaller clue. Any of these is worth a call.

• Water spraying, dripping or pooling from a wall, ceiling or cabinet
• A sudden drop in water pressure at faucets
• The sound of running water when everything is off
• Wet spots, sagging or bubbling paint on a ceiling
• Warped flooring or soaked carpet near a wall
• A water meter that keeps spinning

Why Pipes Burst in Treasure Valley Homes

Freezing weather

When water freezes it expands, and the pressure can split a pipe or a fitting. Pipes in exterior walls, unheated garages, crawl spaces and attics are the most exposed during a cold snap. The leak often starts when the pipe thaws.

Failed supply lines and hoses

Braided supply lines under sinks and toilets, washing machine hoses and ice-maker lines wear out over time. When one lets go, it can release water at full household pressure until someone shuts it off.

Aging pipes and fittings

Older homes can still have galvanized steel or other aging pipe that corrodes from the inside. Corroded joints and fittings are common failure points, especially behind walls where no one sees the early signs.

High water pressure

Water pressure that runs too high puts constant stress on pipes, valves and appliance connections. A plumber can check your pressure and whether a pressure-reducing valve is working.

Water heater connections

The lines and fittings at a water heater see heat and pressure every day. A failed connection in a garage or closet can soak the floor and the wall cavities around it.

Damage during remodels

A nail or screw driven into a pipe during a remodel or a picture hanging can cause a slow leak that goes unnoticed for weeks before it shows up as a stain or a soft wall.

What to Do Right After a Pipe Bursts

Shut off the water first. Most homes have a main shutoff where the water line enters the house, often in a garage, basement, crawl space or utility closet, or at the meter. If you cannot find it or reach it safely, call us and we will help you over the phone.

Water from a burst supply line is usually clean at first, but it can still create an electrical hazard. Stay out of standing water near outlets, cords or appliances, and do not use a household vacuum to pick up water. If the water came from a drain or sewer line, treat it as contaminated and keep children and pets away.

1. Shut off the main water valve.
2. Once the water is off, open a faucet to drain the line.
3. Keep away from wet outlets, cords and appliances.
4. Photograph the damage and the broken pipe for your insurance claim.

Our Burst Pipe Cleanup Process

1. Stop the water and assess

We confirm the water is off, check for electrical hazards and inspect every affected room. Moisture meters show how far the water spread beyond what you can see.

2. Extract standing water

Extraction equipment removes water from carpet, hard floors, basements and crawl spaces. Getting the water out quickly is the best way to limit damage to floors and walls.

3. Open up what has to come out

When water runs inside a wall or ceiling, wet drywall and insulation may need to be cut out so the cavity can dry. We explain what needs to be removed and why before we remove it.

4. Dry the structure

Air movers and dehumidifiers dry floors, walls and framing. We take moisture readings during the job and adjust the equipment until the materials are dry.

5. Clean and help prevent mold

We clean affected areas and treat them as needed to help prevent odors and mold growth inside walls, under floors and in crawl spaces.

6. Repair and restore

After the pipe is repaired and the structure is dry, we rebuild drywall, paint, flooring and cabinets so one company sees the job through. All of our work is backed by a 1-year warranty.

Why Homeowners Call Disaster Cleanup for Burst Pipes

Disaster Cleanup is a veteran-owned company founded in 2015 by Shane Cherry and based at 5332 N Sawyer Ave Ste 120 in Garden City. Our phones are answered live 24/7, and we aim to be on site within 1-2 hours of your call, including nights, weekends and holidays.

We are a restoration company, so we handle everything after the water: extraction, drying, mold prevention and reconstruction. That means one team from the first call to the final coat of paint, a free inspection up front and a 1-year warranty on our work. Se habla español.

How Long Does Burst Pipe Drying Take?

It depends on how much water came out, how long it ran and what materials got wet. A quick break caught early on a tile floor is a very different job from a line that ran overnight into a finished basement. We take moisture readings throughout the job and tell you where things stand.

Burst Pipes and Your Insurance Claim

Many homeowner policies treat a sudden, accidental pipe break differently from a slow leak, so call your insurer early and keep the broken piece of pipe if the plumber gives it to you. We document the damage with photos and moisture readings, work with your adjuster and let you pay after the claim closes.

Is Water Running Right Now?

Shut off the main water valve if you can reach it safely, stay out of water near outlets and appliances, then call (208) 999-2353. A live dispatcher answers 24/7 and we aim to have a crew on site within 1-2 hours.

Have This Ready When You Call

• Your address and the best phone number to reach you
• Whether the water is shut off
• Where the pipe broke and which rooms are wet
• Your insurance company, if you plan to file a claim