Boise, Idaho Water Damage Restoration

Water damage can spread through floors, walls and crawl spaces within hours, and Disaster Cleanup is ready around the clock across Boise and the Treasure Valley. Our phones are answered live 24/7, and our crew is typically on site within 1-2 hours. Inspections are free, we work directly with your insurance company, and every job is backed by a 1-year warranty from our veteran-owned local team.

Signs You Need Water Damage Restoration

Some water damage is obvious, like standing water on a basement floor. Much of it is not. Water travels along framing, soaks into drywall and carpet pad, and settles under flooring and in crawl spaces where you cannot see it. Call for an inspection if you notice:

• Stains, bubbling paint or soft spots on ceilings and walls
• Warped, cupped or lifting hardwood, laminate or vinyl flooring
• Carpet that feels damp or smells musty after it should have dried
• A sudden jump in your water bill with no obvious leak
• Condensation, standing water or a damp smell in the crawl space
• Visible mold or a persistent earthy odor

Common Causes of Water Damage in Boise Homes

Treasure Valley homes face a mix of seasonal and everyday water problems. These are the ones we see most often.

Frozen and Burst Pipes

Cold snaps can freeze supply lines in exterior walls, unheated garages, attics and crawl spaces. When the ice thaws, a split pipe can release a large amount of water before anyone notices, especially in a vacation home or while you are at work. Irrigation and sprinkler lines that were not fully blown out in the fall are another frequent winter culprit.

Water Heaters

Tanks corrode with age, and a failed tank, relief valve or supply connection can flood a garage, utility closet or finished basement quickly.

Washers, Dishwashers and Appliance Leaks

Cracked washing machine hoses, dishwasher seals, refrigerator ice-maker lines and under-sink connections often leak slowly behind cabinets and under flooring, so the damage can spread well beyond the spot where water first appears.

Sump Pumps and Groundwater

Homes near the Boise River and in lower-lying neighborhoods can see high groundwater in spring runoff and during irrigation season. A failed sump pump or poor drainage can let that water into basements and crawl spaces.

Roof Leaks and Ice Dams

When snow melts on a warm roof and refreezes at the eaves, ice dams can push water under shingles and into attics, insulation and ceilings. Wind-driven rain and aging flashing cause similar leaks.

Sewage Backups

A blocked or overloaded sewer line can push contaminated water up through floor drains, toilets and tubs. Sewage is a health hazard and needs different handling than clean water; see our sewage cleanup service.

What to Do First: Safety Steps

1. Stay safe around electricity. Do not walk into standing water if outlets, cords or appliances may be submerged. Shut off power to the affected area at the panel only if you can reach it without stepping through water.
2. Stop the water. Close the main water shutoff or the valve at the leaking fixture or appliance.
3. Avoid contaminated water. If the water came from a sewer line, toilet or outside flooding, keep children and pets away and do not try to clean it up yourself.
4. Document the damage. Take photos and video of wet areas and damaged belongings before anything is moved or thrown out. This helps your insurance claim.
5. Protect what you can. Move valuables, electronics and documents to a dry area, and put foil or blocks under furniture legs on wet carpet.
6. Call us. Phone (208) 999-2353 for a free inspection and emergency extraction.

Our Water Damage Restoration Process

1. Inspection and Moisture Mapping

We start by finding the source and confirming it is stopped. Then we use moisture meters and thermal imaging to trace where the water has traveled inside walls, under floors and into crawl spaces, and we map the wet areas so nothing is missed. We photograph and record readings from the start, which becomes part of your insurance documentation.

2. Water Extraction

Our crew removes standing water with truck-mounted and portable extraction equipment. Removing as much water as possible early shortens drying and limits how far it wicks into building materials. Materials that cannot be saved, such as saturated carpet pad or swollen particleboard, are removed and documented.

3. Drying and Dehumidification

We set commercial air movers and dehumidifiers based on the size of the affected area and the materials involved. For walls, cabinets and subfloors, we may open small access points so trapped moisture can escape.

4. Daily Monitoring

We return to take moisture readings, adjust equipment and record progress. Equipment stays until materials reach dry standard, and we share the readings with you and your adjuster.

5. Mold Prevention

Mold can begin growing on damp materials quickly, so we clean and treat affected areas as part of drying. If we find existing growth, our mold testing and mold damage remediation services handle it safely. Wet crawl spaces and attics get attention through our crawl space and attic restoration service.

6. Repairs and Rebuild

Once everything is dry, we replace drywall, insulation, flooring, trim and cabinets and finish the paint. Because we also offer construction and remodeling, the same local team takes your home from emergency to finished, without you hiring a separate contractor.

How Long Does Drying Take?

Every job is different. Drying time depends on how much water was involved, how long it sat before extraction, whether it was clean or contaminated, and what got wet. Carpet in an open room often dries faster than hardwood, plaster, cabinets or a crawl space. Weather and indoor humidity matter too. Rather than guessing, we track moisture readings each day and remove equipment only when the readings confirm materials are dry. Rebuild time is separate and depends on how much material must be replaced. We will give you a clear plan after the inspection.

Insurance: We Handle the Paperwork With You

Many homeowners policies cover sudden and accidental water damage, such as a burst pipe or failed water heater, while gradual leaks and outside flooding are often treated differently. We work directly with your insurance company. We document the loss with photos, moisture maps and daily readings, communicate with your adjuster, and keep you informed. You can pay after your insurance claim closes, so you are not paying out of pocket while you wait. Check your policy or talk to your agent to confirm your specific coverage.

Why Choose Disaster Cleanup

• Live local answers 24/7: your call is answered by our own Treasure Valley staff, not a national call center.
• Fast arrival: on site within 1-2 hours across the Treasure Valley.
• Veteran-owned and local: founded in 2015 by veteran Shane Cherry and based in Garden City.
• Licensed: Idaho contractor registration RCE-67826.
• Free inspections and pay after your claim closes.
• 1-year warranty on all of our work.
• One team, start to finish: mitigation, repairs and non-insurance remodeling under one roof.

Emergency Water Removal and Water Damage Cleanup in Boise

When water is still spreading, the first job is to stop it and get it out. Our crews answer 24/7 and are typically on site within 1-2 hours anywhere in Boise and the Treasure Valley. We bring truck-mounted and portable extractors, pull standing water from carpet, pad and subfloors, and set up air movers and dehumidifiers the same visit. Fast emergency water removal is what keeps a wet room from turning into a mold problem or a full rebuild.

Water damage cleanup goes further than drying the surface. We remove wet drywall, baseboards and insulation that can’t be saved, clean and disinfect affected areas, and check hidden spaces such as wall cavities, crawl spaces and under cabinets with moisture meters. If the water came from a sewer line or outside flooding, we treat it as contaminated and follow our sewage cleanup procedures.

Common Treasure Valley Water Emergencies

• Frozen pipes bursting during January cold snaps and inversions
• Failed water heaters and supply lines in finished basements
• Irrigation and sprinkler line breaks when systems are charged in spring
• Groundwater seepage near the Boise River during spring runoff

For basements, see our flooded basement cleanup service, and if water has been sitting for more than a day or two, a mold inspection can confirm whether growth has started. We serve homes and businesses throughout Meridian, Nampa and the rest of the valley.

Water Damage Restoration Questions

How soon should water be removed?

As soon as possible. Materials start to swell and mold can begin growing within 24-48 hours, so call right away, even at night or on a weekend.

Can I start cleanup before you arrive?

If it is safe, shut off the water and electricity to wet areas, move valuables to a dry spot and take photos for your claim. Leave wet drywall and flooring for our team to assess.

Do you offer a free inspection?

Yes. We provide a free inspection, map the moisture and explain the plan before any work begins. Call (208) 999-2353. Se habla español.

Water Damage Cleanup by City

We provide 24/7 water damage cleanup and restoration across the Treasure Valley and beyond. Choose your city below to see local risks, common causes and answers for your area, or call (208) 999-2353 for a free inspection.

• Ada County: Countywide water removal, drying and burst pipe cleanup.
• Boise: Our home base area, with crews on call 24/7 for burst pipes and flooded basements.
• Caldwell: Emergency water removal and drying in Caldwell, typically on site in 1-2 hours.
• Canyon County: Water damage cleanup for homes, farms and shops across the county.
• Eagle: Emergency water removal and drying in Eagle, typically on site in 1-2 hours.
• Emmett: Emergency water removal and drying in Emmett, typically on site in 1-2 hours.
• Garden City: Emergency water removal and drying in Garden City, typically on site in 1-2 hours.
• Hidden Springs: Emergency water removal and drying in Hidden Springs, typically on site in 1-2 hours.
• Horseshoe Bend: Emergency water removal and drying in Horseshoe Bend, typically on site in 1-2 hours.
• Kuna: Emergency water removal and drying in Kuna, typically on site in 1-2 hours.
• Marsing: Emergency water removal and drying in Marsing, typically on site in 1-2 hours.
• Meridian: Fast water removal and drying for homes and businesses across Meridian.
• Middleton: Emergency water removal and drying in Middleton, typically on site in 1-2 hours.
• Mountain Home: Emergency water removal and drying in Mountain Home, typically on site in 1-2 hours.
• Nampa: Water damage cleanup for older Nampa homes and new subdivisions alike.
• Parma: Emergency water removal and drying in Parma, typically on site in 1-2 hours.
• Payette: Emergency water removal and drying in Payette, typically on site in 1-2 hours.
• Star: Emergency water removal and drying in Star, typically on site in 1-2 hours.