Boise, IdahoFrozen Pipe Damage in Boise

Boise winter nights regularly drop below freezing, and a frozen pipe that splits can flood a basement, a ceiling or a crawl space as soon as it thaws. Disaster Cleanup answers live 24/7, aims to be on site within 1-2 hours anywhere in Boise and handles the water removal, drying and repairs.

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Illustration of a Disaster Cleanup technician using a moisture meter to find hidden moisture from a pipe leak in Boise, Idaho

BOISE FROZEN PIPE WATER DAMAGEFrozen Pipe Help for Boise Homes

Older Boise homes in the North End and East End were built before modern insulation standards, and many have plumbing in outside walls, unheated basements or crawl spaces. Foothills homes catch more wind and cold. Even newer homes in West Boise and Southeast Boise freeze at hose bibs, garage lines and sinks on outside walls when a cold snap settles in.

When a pipe splits, we find the water with moisture meters, remove it, dry the walls, floors and framing and rebuild what was damaged. Inspections are free, we work with your insurance company so you can pay after the claim closes, and our work has a 1-year warranty.

Signs of a Frozen Pipe in Your Boise Home

These are the most common warnings before a frozen pipe leaks, and the clues it leaves after it thaws.

  • A faucet that trickles or stops running during a cold snap
  • Frost on an exposed pipe or a bulge in the line
  • Water stains on a ceiling or an outside wall after a freeze
  • Dripping or hissing sounds inside a wall as temperatures rise
  • Wet insulation or standing water in a crawl space
  • A cold, damp spot on the floor near an exterior wall

What Happens After You Call

When you call about a frozen pipe, a live dispatcher answers and helps you decide what to do first, whether the pipe has already burst or not.

    • A faucet with no water, frost on a line, a bulge in a pipe or an active leak. Let us know whether the water is off.

Where Pipes Freeze in Boise Homes

Older homes with little wall insulation

Many North End and East End houses have supply lines in exterior walls with little or no insulation. Kitchen and bathroom sinks on outside walls are some of the first places to freeze.

Basements and crawl spaces

Unfinished basements and crawl spaces can get cold enough to freeze pipes, especially near foundation vents, sill plates and where the water line comes through the wall.

Foothills exposure

Homes on the foothills catch more wind, which pulls heat away from exterior walls and garages faster on cold nights.

Garages and hose bibs

Lines along garage walls and outdoor faucets with hoses left attached are exposed in every Boise neighborhood, old or new.

Sprinkler systems

Irrigation lines and backflow devices that are not blown out before winter can freeze and crack near the foundation, sending water into a basement or crawl space.

Rentals and second homes

A Boise rental between tenants, or a home left empty during travel, can freeze if the heat is turned too low, and a leak can run for days.

Frozen Pipe Safety: What to Do and What to Avoid

If a faucet stops running during a cold snap, or you see frost or a bulge on a pipe, assume it is frozen and may already be cracked. Shut off the main water valve before the pipe thaws so a small split does not turn into a flood.

Never use an open flame, torch or propane heater to thaw a pipe, because that can start a fire. Keep space heaters away from anything that can burn. A plumber can thaw and repair the line safely, and we take care of the water damage.

  1. Shut off the main water valve if a pipe may be frozen.
  2. Never thaw a pipe with an open flame or torch.
  3. Open cabinet doors under sinks on outside walls during cold snaps.
  4. Check crawl spaces, garages and outside walls after a hard freeze.

Our Frozen Pipe Water Damage Process in Boise

1. Find every wet area

Frozen pipes often split inside exterior walls, ceilings and crawl spaces where you cannot see them. We use moisture meters to trace where the water went.

2. Remove the water

We extract standing water from floors, basements and crawl spaces right away to limit damage to flooring, drywall and framing.

3. Open wet walls and ceilings when needed

If water ran inside a wall or ceiling, some drywall and insulation may need to be removed so the cavity can dry. We explain what and why before anything comes out.

4. Dry the structure

Dehumidifiers and air movers dry the framing, subfloor and walls. Drying equipment works best in a heated space, so we will talk with you about keeping the home warm while it runs.

5. Help prevent mold

We clean and treat affected areas as needed to help prevent mold and odors, especially in crawl spaces and exterior walls that stay cold.

6. Repair and restore

Once the pipe is repaired and everything is dry, we rebuild drywall, insulation, flooring and finishes. All of our work is backed by a 1-year warranty.

Why Boise Homeowners Call Us After a Freeze

Disaster Cleanup is a veteran-owned company founded in 2015 by Shane Cherry and based at 5332 N Sawyer Ave Ste 120 in Garden City. Our phones are answered live 24/7, and we aim to be on site within 1-2 hours of your call, including nights, weekends and holidays.

Boise is our home base, and our Garden City office is minutes from most Boise neighborhoods. We handle water removal, drying, mold prevention and reconstruction as one team. Inspections are free, our work has a 1-year warranty, and se habla español.

How Long Does Drying Take After a Frozen Pipe?

It depends on how much water came out and what it reached. A finished basement or a wet ceiling takes longer than a tile floor, and cold weather slows drying. We take moisture readings throughout the job and tell you when it is ready for repairs.

Frozen Pipes and Your Insurance Claim

Report the damage early and take photos before cleanup. Some policies ask whether the home was heated, so note your thermostat setting. We document the damage in your Boise home, work with your adjuster and let you pay after the claim closes.

Frozen Pipe in Boise Right Now?

If a pipe is frozen, shut off the main water valve before it thaws; in many older Boise homes it is in the basement. If water is already leaking, stay out of water near outlets and call (208) 999-2353. We answer live 24/7 and aim to arrive within 1-2 hours.

Have This Ready When You Call

  • Your address and the best phone number to reach you
  • Whether the pipe has burst or is still frozen
  • Whether the main water valve is off
  • Your insurance company, if you plan to file a claim

Frozen Pipe DamageFrozen Pipe Damage Services in Boise

We clean up frozen pipe damage in Boise houses, condos, rentals and businesses. The work can include water extraction, basement and crawl space drying, removal of wet insulation, drywall, carpet and pad, cleaning and mold prevention, and full repairs.

Illustration of a Disaster Cleanup technician with a clipboard inspecting a puddle and an opened wall with wet cavities after a frozen pipe split in Boise, Idaho

Finding water inside an exterior wall

Illustration of a Disaster Cleanup technician showing a homeowner couple a moisture meter at a stained wall with an opened cavity in Boise, Idaho

Showing you the moisture readings

Illustration of a Disaster Cleanup technician using a moisture-meter probe beside a dehumidifier and an air mover during structural drying in Boise, Idaho

Drying equipment and moisture checks

Illustration of two Disaster Cleanup technicians repairing drywall and a ceiling while a homeowner couple watches in Boise, Idaho

Repairing drywall and ceilings

Answered Live 24/7

On site in 1-2 hours

Cold snaps hit at night, on weekends and on holidays. A real person answers every call.

Free Inspections

Find hidden water

We check exterior walls, ceilings and crawl spaces with moisture meters before any work starts.

Insurance Help

Pay after the claim closes

We document the damage, work with your adjuster and back our work with a 1-year warranty.

Serving All of BoiseFrozen Pipe Damage Cleanup Across Boise

We handle frozen pipe damage throughout Boise, including the North End, East End, the Bench, West Boise, Southeast Boise, downtown and the foothills. Our crews also serve Garden City, Meridian, Eagle, Kuna and the rest of the Treasure Valley.

Illustration of a Disaster Cleanup technician talking with a homeowner couple outside a home in Boise, with the Boise skyline, the Idaho Capitol and mountains in the background

Boise Frozen Pipe HelpRequest a Free Inspection

Call (208) 999-2353 any time or request a free inspection. We will find where the water went, explain the plan for your Boise home and work with your insurance company.

Call (208) 999-2353

Request a Free Inspection

Client ReviewsWhat People Say About Us

Disaster Cleanup is 5-Star Rated on Google

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Jessie Gelinas profile picture
Jessie Gelinas
Google star 1Google star 2Google star 3Google star 4Google star 5
Riley and Dillon were fantastic! They helped us immediately with our bathroom pipe that broke. Riley answered my first phone call where other places didn’t pick up even when advertised as a 24 hour business. THANK YOU!!! 10/10
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Alex Briggs
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Great experience working with Riley! He came out immediately to help and was kind and informative.
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Vicki Smith profile picture
Vicki Smith
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Preston rushed to my rescue on Easter evening. My washing machine broke and flooded everything. He did all he could to take care to ensure it was safe for me. I would highly recommend Disaster Cleanup!
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Marsha Moser profile picture
Marsha Moser
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Flood in bathroom from leak in shower pipe Riley, Preston, and Dillon were great. They were all very friendly and knowledgeable.
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Andrew Clark profile picture
Andrew Clark
Google star 1Google star 2Google star 3Google star 4Google star 5
Great experience with Disaster Cleanup. Gage, Denver, and Hunter were fantastic to work with—very thorough, responsive, and easy to communicate with throughout the entire process. We ran into a few hiccups with our insurance along the way, but the Disaster Cleanup team really had our backs and did everything they could to reassure us and help guide us through it. Their professionalism and willingness to help made a stressful situation much easier. Really appreciate the hard work from Gage, Denver, Hunter and the rest of the team. Highly recommend this team if you ever need mitigation services.
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Shane Raine profile picture
Shane Raine
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Preston responded to our emergency just after 4am and got here quickly to help.
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Danielle Smith profile picture
Danielle Smith
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Preston and Riley came out and they were fantastic!!
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Dianna Bartlome profile picture
Dianna Bartlome
Google star 1Google star 2Google star 3Google star 4Google star 5
I wasn’t sure if Shane and Gage were actually going to be able help me in regards to my small water issue. Wow, I was shocked at how they not only educated me but helped me resolve the problem in a very curtious and common sense manner. I highly recommend Disaster Cleanup and will most definitely call them if I ever have the need. Thanks guys!
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Larry Talley profile picture
Larry Talley
Google star 1Google star 2Google star 3Google star 4Google star 5
Riley and Preston were true professionals. Easy to town to and walked me through everything and they are very detailed oriented and knowledgeable. Made me extremely comfortable as a home owner knowing everything was being taken care of by true professionals. Cannot recommend this company enough!!

Frequently Asked Questions

How fast can you respond to frozen pipe damage in Boise?

Our phones are answered live 24/7, and we aim to be on site within 1-2 hours anywhere in Boise.

Are older North End homes more likely to have frozen pipes?

Older homes often have less insulation around pipes in outside walls and basements, so they can freeze sooner. Newer homes freeze too, usually at garages, hose bibs and sinks on outside walls.

Water is coming through my basement ceiling after a cold night. What should I do?

Shut off the main water valve, stay away from wet outlets and fixtures, and call us. A frozen line above the basement ceiling may have split as it thawed.

Do you thaw or repair frozen pipes?

A plumber thaws and repairs the pipe. We handle the water damage: extraction, drying, mold prevention and repairs.

Does insurance cover frozen pipe damage in Boise?

Many policies cover sudden water damage from a frozen pipe, but coverage depends on your policy. We document the damage, work with your adjuster and let you pay after the claim closes.

How do I keep pipes from freezing on a cold Boise night?

Disconnect hoses, open cabinet doors under sinks on outside walls, keep the heat on when you are away and insulate exposed pipes in basements, crawl spaces and garages.

Is the inspection free?

Yes. We inspect the damage, take moisture readings and explain what we recommend at no cost.

Is Disaster Cleanup veteran-owned?

Yes. Disaster Cleanup is veteran-owned, founded in 2015 by Shane Cherry and based in Garden City.